DODD Providers of DODD Services
Frequently Asked Questions
Frequently Asked Questions by Providers
How to obtain a BCI or FBI background check?
Please contact your local DODD County Board to see if they offer or can refer you to local organizations that offer BCII and FBI criminal background checks. Organizations that offer web check for civilian and FBI checks can also be found on-line at www.ag.state.oh.us/business/fingerprint/data/index.asp.
How Do I Calculate the Room and Board Payment for an Individual Residing in a Residential Facility?
Room and Board Payment for an Individual Fact Sheet 
How Do I Bill For Medicaid-Funded Services That I Provide?
A provider cannot bill for services until he/she has received a final approval letter from the DODD. The final approval letter indicates your Medicaid Provider number issued by the Ohio Department of Job and Family services (ODJFS). You may only submit claims after you and/or your billing agent have completed and returned to the DODD a Security Affidavit. Once received, you will be assigned a log-in and temporary password. The security affidavit form is located on the DODD main website in the forms section or can be requested at Security.Request@odmrdd.state.oh.us .
Who do I call when I have billing questions?
Please direct all billing questions to Provider Support Services via e-mail: provider.support@odmrdd.state.oh.us You also may call 1 (800) 617-6733, where you will be instructed by voice recording to leave a detailed message regarding your issue(s). A customer service representative from the billing area will return your call in the order it was received.
How do I bill for non -Medicaid funded Supported Living services delivered?
Providers that deliver non-Medicaid funded Supported Living services are reimbursed directly by the County Board of DODD with whom you are contracting. It is recommended that you contact them directly to obtain reimbursement information.
If I have a previous criminal conviction, can I become a certified HCBS waiver provider?
The fact that you have had a previous conviction does not automatically disqualify you as a provider. An applicant should fully disclose all convictions and provide a detailed explanation of the record when the application is submitted.
What is the difference between a Contract Number and a Medicaid Billing Number?
A contract number is a 7-digit number assigned by the DODD. It is placed on a Payment Authorization for Waiver Services (PAWS) form to identify the various providers of service. A Medicaid Billing number is a 7-digit number issued by ODJFS. A Medicaid Billing Number indicates that the provider is officially enrolled as a Medicaid Provider, and may receive federal reimbursement through the waiver.
How do I obtain a criminal records background check?
All requests for an Ohio civilian background check must be submitted electronically, through use of Web Check or other approved methods. There are over 550 Web Check locations available to persons seeking background checks. These locations are listed, by county, on the Attorney General’s website:
www.webcheck@ ag.state.oh.us/webchcekcommunity.htm.
Note:
- Applicants who have never lived in Ohio require an FBI check
- Applicants who have lived in Ohio from 1 day to 5 years require both BCI & FBI check
- Applicants who lived in Ohio for more then 5 years require a BCI check only.
Requirements for electronic submission applies only to BCI checks, FBI checks on mailed ink –rolled cards will still be accepted. All civilian background checks (both BCI & FBI) are processed through BCI & I. The FBI does not accept direct submissions for civilian background checks.
Who do I notify when I no longer wish to provide services?
Providers who no longer wish to provide waiver services or supported living services must write a letter to DODD stating that they are voluntarily relinquishing their waiver or supported living certification, effective immediately. The letter should be sent to:
DODD
30 East Broad Street, 12th Floor
Columbus, Ohio 43215
You must also mail a copy of this letter to the County Board(s) of DODD for whom you delivered services.
I am now certified. What is the next step?
Once you have received your initial approval letter listing the specific HCBS waiver, the waiver services, and your effective date of certification, present this letter to the local County Board of DODD where you would like to deliver services. The initial approval letter allows you to deliver services if selected by an individual enrolled on an HCBS waiver. This letter is important, as it verifies for the organizations you deliver it to, that you have completed the certification process and may begin service delivery.
How do I find out what Certified Providers are available?
DODD has an online search available to find certified providers at http://mrdd.ohio.gov/apps/internet/ODMRDDProviderSearchTool/PCS_SearchTool.aspx There are step-by-step instructions on how to locate a provider.
I am interested in obtaining CPR & First Aid Training to meet DODD certification requirements. Which organizations should I contact to schedule my training?
The DODD accepts First Aid and CPR training provided by organizations approved by the Ohio Dept. of Job and Family Services (ODJFS). A complete listing of those organizations is available by visiting the ODJFS website at www.jfs.ohio.gov and click on Child Care Resources. Then select ‘Provider Resources’, then ‘What’s New?’, and then ‘First Aid Training’.
Applicants are encouraged to obtain CPR and or First Aid training from one of the organizations listed. To ensure your application to become a waiver provider is reviewed and approved as quickly as possible, verification of CPR and or First Aid certification must be submitted with your application.